Organization Development & Team Building

"Send a changed person back to an unchanged system, the system will win every time."

- Geary Rummler & Alan Brache, Improving Performance (1995)

OD Model GalbraithOrganization Development is a planned approach to increase the health and effectiveness of an organization, department or team. The Center for University Learning can help design comprehensive approaches to people, process, and strategy that help KSU fulfill its mission.

We facilitate your organization's projects while developing your people in order to transfer skills that will make changes and improvements sustainable.

For organization development and team building needs go to the Request Services Form or contact us at or 470-578-3450 for more information.


  • Change icon


    • Organization change consultation and facilitation
    • Change readiness assessment
    • Team and project leadership training and coaching
    • Communications Icon


      • Team communication skills training
      • Team communication style assessment and training
      • Innovation Icon


        • Design thinking and creative problem solving team training
        • Problem solving facilitated work sessions
        • Operational and service excellence icon

          Operational and Service Excellence

          • Service excellence and process improvement team training
          • Customer satisfaction and point of service surveys
          • Customer/Student experience (ex. secret shopper)
          • Strategy Icon


            • Strategic alignment (values/mission/vision)
            • Situational analysis
            • Roles & responsibilities
            • Goals and performance metrics
            • Team Building Icon

              Team Building

              • Challenge corner (outdoor and indoor team physical and cognitive challenge)
              • Breakout (escape room) simulations
              • Assessments and surveys: employee engagement, leadership 360, team member styles, team member strengths, conflict dynamics…
              • Dedicated team training events and support for retreats and in-service

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