For leaders to be effective, they must be adept at meeting the personal and practical
needs of every interaction with others. Personal needs are the “human” needs that
each individual brings to the workplace and to interactions. Practical needs are the
objectives an interaction is intended to accomplish.
In Communicating for Leadership Success, participants learn when and how to use interpersonal
skills that will enable them to prepare for, lead, and participate in a variety of
crucial interactions with you, their peers, and their team members.
This course is a prerequisite for the Management Development Certificate and Supervisory Development Certificate programs.
This course is part of the Development Dimenstions International® (DDI) leadership development curricula.
4 Hours .4 CEUs
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